Terms and Conditions for Luxcandleboutique

Effective Date: January 16, 2025

Welcome to Luxcandleboutique, your trusted provider of premium electrical cabinet equipment. By accessing or using our website at luxcandleboutique.com, you agree to comply with and be bound by the following Terms and Conditions. Please take a moment to read these terms carefully. If you do not agree with these terms, please do not use our website or make a purchase from us.

These Terms and Conditions govern your use of the Luxcandleboutique website, as well as any purchases you make from us. By using our services, you agree to be bound by these terms.

1. Use of the Website

By using our website, you represent and warrant that:

  • You are at least 18 years of age or possess legal parental or guardian consent to use this website.
  • You are legally able to enter into contracts.
  • You will use this website only for lawful purposes and will comply with all applicable local, state, and international laws and regulations.

You agree not to engage in any activity that could damage, disable, or impair the website or interfere with any other party’s use of the website.

2. Product Information and Availability

We strive to provide accurate information on our website regarding the products we sell, including descriptions, prices, and availability. However, we cannot guarantee the accuracy, completeness, or reliability of any product information. If a product is incorrectly listed or out of stock, we reserve the right to cancel the order or contact you with an alternative solution.

  • Product Availability: Products listed on the website are subject to availability and may be removed or discontinued without notice.
  • Pricing: All prices on the website are listed in U.S. dollars (USD) and are subject to change without notice. Sales tax, shipping fees, and other charges may be added to the total cost at checkout.

3. Ordering and Payment

By placing an order on our website, you make an offer to purchase the products in your cart. We reserve the right to accept or reject this offer at our discretion.

  • Payment: We accept payments via major credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal. Payment will be processed securely through our payment processors.
  • Order Confirmation: After placing an order, you will receive an order confirmation email with details about your purchase. This email does not constitute an acceptance of your order but rather confirms that we have received it. An order is considered accepted only when the goods are shipped to you.

4. Shipping and Delivery

  • Shipping Costs and Methods: Shipping costs will be calculated at checkout based on the shipping address, size, and weight of your order. We offer several shipping options, including standard and expedited delivery.
  • Shipping Timeframe: Delivery times are estimates and may vary based on factors such as the destination, availability of the products, and carrier schedules. Luxcandleboutique is not responsible for delays caused by third-party carriers.
  • International Shipping: We offer international shipping to select countries. For international orders, customs duties and taxes may apply, and these are the responsibility of the buyer.

For more detailed information, please review our Shipping Policy.

5. Returns and Exchanges

If you are not satisfied with your purchase, you may return the product in accordance with our Return Policy. The return must be requested within 30 days of receiving your order, and the items must be in unused, original condition.

  • Defective or Damaged Items: If you receive a damaged or defective item, please contact us immediately, and we will provide instructions for returning or replacing the product at no extra cost.
  • Refunds: Once a return is approved and processed, a refund will be issued to the original payment method.

Please note that shipping charges are non-refundable unless the return is due to our error.

6. Privacy and Security

We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.

We use SSL encryption to secure your personal and payment information during checkout, and we work with trusted third-party payment processors to ensure your information remains confidential.

7. Intellectual Property

All content on the Luxcandleboutique website, including text, graphics, logos, images, and software, is the property of Luxcandleboutique or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or modify any content from the website without express written permission from Luxcandleboutique.

8. Limitation of Liability

Luxcandleboutique will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased through the website. Our total liability for any claim will be limited to the amount you paid for the product that is the subject of the claim.

9. Indemnification

You agree to indemnify and hold Luxcandleboutique, its directors, officers, employees, agents, and affiliates harmless from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms and Conditions or your misuse of the website or products.

10. Force Majeure

Luxcandleboutique will not be held responsible for any failure to fulfill our obligations under these Terms and Conditions due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, or disruptions in transportation or communication.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the state of North Carolina, United States, without regard to its conflict of law principles. Any disputes arising from these Terms and Conditions will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Modification of Terms

Luxcandleboutique reserves the right to update, modify, or change these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the website after changes are made, you accept and agree to the updated Terms and Conditions.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: