Privacy Policy for Luxcandleboutique

Effective Date: January 16, 2025

At Luxcandleboutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website luxcandleboutique.com, make a purchase, or interact with our services.

By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy. Please read the following information carefully to understand how we handle your data.

1. Information We Collect

We collect different types of information to provide a better experience for our customers. The types of information we may collect include:

  • Personal Information:
    When you make a purchase or create an account, we may collect personal information such as:
    • Name
    • Email address
    • Billing and shipping addresses
    • Phone number
    • Payment information (credit/debit card details or PayPal information)
  • Non-Personal Information:
    We may also collect non-personal information about your usage of our website, including:
    • IP address
    • Browser type and version
    • Device type
    • Location (approximate)
    • Pages visited and interactions on the website
    • Referral source

This non-personal information is typically collected using cookies or similar technologies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders:
    To process your orders, complete transactions, and deliver the products you’ve purchased.

  • Customer Support:
    To respond to your inquiries, provide customer support, and manage returns or exchanges.

  • Account Management:
    If you create an account, we will use your personal information to manage your account, process your orders, and enhance your shopping experience.

  • Communication:
    We may send you order confirmations, shipping updates, and marketing communications, such as newsletters and promotional offers. You can opt-out of marketing emails at any time by following the unsubscribe link in the email or contacting us directly.

  • Improving Services:
    We analyze the data we collect to improve the functionality, performance, and user experience of our website.

  • Compliance with Legal Obligations:
    We may use or disclose your information as required by law or in response to legal requests, such as subpoenas or court orders.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers:
    We may share your personal data with trusted third-party service providers, such as payment processors, shipping carriers, and marketing partners, to assist with the completion of transactions and other services. These third parties are only allowed to use your information to perform services on our behalf and are obligated to protect your information.

  • Business Transfers:
    In the event that we merge with or are acquired by another business, your personal data may be transferred as part of the transaction. You will be notified if such a transfer occurs.

  • Legal Compliance:
    We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or safety, or investigate fraud or other illegal activities.

4. Data Security

We take the protection of your personal data seriously and implement various security measures to safeguard it, including:

  • Encryption:
    We use Secure Socket Layer (SSL) encryption to protect your personal and payment information during transactions on our website.

  • Secure Servers:
    All personal information is stored on secure servers protected by firewalls and other industry-standard security practices.

  • Access Controls:
    Access to your personal data is restricted to authorized employees and third-party service providers who require access to process your orders or perform necessary functions on our behalf.

Despite these efforts, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

To enhance your experience on our website, we may use cookies and similar tracking technologies. Cookies are small files stored on your device that help us track your preferences and usage patterns on our website. Cookies may be used for the following purposes:

  • Session Cookies:
    To maintain your session while you navigate our website (e.g., keeping items in your shopping cart).

  • Analytics Cookies:
    To collect information about how you use our website, which helps us improve functionality and performance.

  • Advertising Cookies:
    To show you personalized ads based on your browsing habits, both on our website and across third-party sites.

You can manage cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Data Rights and Choices

You have certain rights regarding your personal data:

  • Access and Correction:
    You have the right to request access to the personal information we hold about you and to correct any inaccuracies. To do so, please contact us at info@luxcandleboutique.com.

  • Deletion:
    You may request the deletion of your personal data in accordance with applicable data protection laws. Please note that certain data may need to be retained for legal or business purposes, such as fulfilling orders or processing returns.

  • Opt-Out of Marketing Communications:
    You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in any promotional email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

Luxcandleboutique reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: