Sales Policy for Lux Candle Boutique

Effective Date: October 15, 2024

At Lux Candle Boutique, we aim to provide our customers with high-quality products and an exceptional shopping experience. Please review our sales policy below:

1. Pricing

  • All prices are listed in [insert currency] and are subject to change without notice. We strive for accuracy but reserve the right to correct any pricing errors.
  • Sales tax will be applied based on your shipping address in accordance with local laws.

2. Promotions and Discounts

  • We regularly offer promotions and discounts. Each promotion will have specific terms and conditions, which will be clearly communicated on our website.
  • Promotions cannot be combined unless stated otherwise. We reserve the right to limit quantities or modify promotional offers at any time.

3. Order Confirmation

  • After placing an order, you will receive a confirmation email summarizing your order details. Please review this email for accuracy.
  • If you notice any discrepancies, contact us within 24 hours to resolve the issue.

4. Payment Methods

  • We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed securely.

5. Shipping and Delivery

  • Orders are typically processed and shipped within [insert processing time, e.g., 1-3 business days]. Shipping costs and delivery times will be calculated at checkout.
  • While we work with trusted carriers, we cannot guarantee specific delivery dates due to factors beyond our control.

6. Cancellations

  • To cancel an order, please contact us as soon as possible. If your order has not been processed or shipped, we will assist you in canceling it. Once shipped, orders cannot be canceled.

7. Returns and Refunds

  • Our return policy allows for returns within 30 days of delivery. Items must be unused and in original packaging. Please refer to our return policy for more details.

8. Customer Support

  • Street: 6231 Sam Potts Hwy, Hallsboro, North Carolina
  • Phone number: (910) 646-4106
  • Email: info@luxcandleboutique.com
  • Website: luxcandleboutique.com

9. Changes to This Policy

  • Lux Candle Boutique reserves the right to modify this sales policy at any time. Changes will be posted on our website with an updated effective date.